What if I find a PDF image that is unreadable?
Contact the Help Desk with the case number and docket entry number of the unreadable PDF. The court will attempt to re-scan the item, if it is available at the court, to create a better quality image. If an external ECF user uploaded the image, you will need to contact the filer of the document to obtain a better quality copy/image.
If a docket event that requires a fee is filed in the wrong case can the money be refunded?
If a fee document is filed in the wrong case, a new case is double filed, or filed in error, the attorney is still responsible for paying the fee. In order to be reimbursed for filing fees incurred erroneously, the attorney would need to request the court for reimbursement of the filing fees and only upon entry of an order will the filing fee be refunded.
Please be very cautious when using fee events, since a refund is not guaranteed. Only an order of the court will grant a refund.
When you are ready to file the motion and upload the order, contact the Helpdesk directly for assistance with filing of the motion.
How can an attorney become a registered ECF user?
How to Become a Registered ECF User
Attorney’s who currently are registered ECF filers in another Bankruptcy Court
- If an attorney is already a registered Bankruptcy ECF filer in another district, they are not required to complete a training course or Connectivity Exercise.
The attorney will complete the Registration form found on our website, and return it to the court to receive their login and password to the Electronic Filing System.
Attorney must also show proof of ECF registration in another Bankruptcy court. (i.e. – Certificate of completion, e-mail verifying password)
ECF Registration can be mailed, emailed, overnight delivery, or brought into clerk’s office. Clerk’s office will not accept ECF registration by fax.
Attorney’s who are not registered ECF filers in another Bankruptcy Court
· If an attorney is not already Bankruptcy certified in another district, than they must go through the following process.
· Step 1 - Choose and complete one of the classroom training programs from the courts website. Choose either the debtor attorney, creditor attorney. Click on one of the classes to view available training dates. If you are not registered in another district, you must complete the training requirement.
· The online attorney tutorial cannot be used to meet the training requirement. Attorneys who are not registered Bankruptcy ECF users in another district, must attend a classroom training session to become a registered ECF user in the Northern District of Texas Bankruptcy Court.* If you need to cancel your reservation for classroom training, please send an e-mail to firstname.lastname@example.org notifying the court you will be unable to attend. Please include the name(s) of all participants not attending, and the class date. Please allow 2 days notice when cancelling a reservation.
· Step 2 - Complete the Connectivity Exercise. A copy of the connectivity exercise can be found in the ECF Registration Packet. To complete the exercise, you will need a training login and password. Attorney’s will obtain a training login and password by attending classroom training..
· Step 3 - Fill out the ECF Registration Packet. It contains everything you need to become a registered filer in the Northern District of Texas Bankruptcy Court. Mail the completed ECF Registration Packet to the address provided on the forms. The court will review your registration request and issue a live login and password to the Electronic Case Filing System once all forms have been processed. Please do NOT submit your ECF Registration forms until you have completed all required steps in the registration process.
ECF Registration can be mailed, overnight deliver, email, or brought into clerk’s office. Clerk’s office will not accept by fax.
If attorney is a registered ECF filer in the US District Court, this will not make them eligible for a ECF Registration in the Bankruptcy Court. The attorney will be required to take the ECF Training course and complete the connectivity exercise.
Please return the registration form along with the supporting documentations to:
United States Bankruptcy Court
Northern District of Texas
Attn: ECF Registration
1100 Commerce Street, RM 1254
Dallas, TX 75242
How do I find out if someone has filed a bankruptcy case?
You can query case information in ECF. However, you must have a PACER log in and password. For more information about PACER please visit the PACER web site at: www.pacer.gov
You may also obtain case information from the Voice Case Information System (VCIS) at (866) 222-8029.
How do I remove myself from the mailing list on a particular case?
You will need to file a notice in the case that you no longer wish to receive notices in.
How do I change my address in ECF?
You can make changes to your ECF account by accessing the ""Maintain User Account"" screen under the Utilities option in ECF.
What does an ECF filer need to do if the wrong PDF was filed in a case?
If the wrong PDF is attached to a filing, the filer will submit an e-mail to the Court's Quality Assurance Department at email@example.com Include the:
Docket Entry to be corrected
A Quality Assurance employee will make a corrective entry to the docket. The Court will not delete the PDF document, only make a correction notation in the docket text. The PDF will still be viewable through PACER.
The filer will have to either refile the document or file the document as amended and upload the correct PDF document.
Where can I find a Proof of Claim form?
The Proof of Claim Form (Official Court Form B10) can be found on our website at www.txnb.uscourts.gov Under the Forms heading. From the drop down menu, choose National Forms.
Are attorneys supposed to provide to the court hard copies of briefs and/or exhibits related to a hearing?
Yes. According to the Attorney Desk Reference, hard copies of briefs and/or exhibits should be provided to the court. These documents should be delivered to the attention of the Courtroom Deputy or chambers at the time a motion or response is filed or prior to the hearing.
Please review the Attorney Desk Reference found under the Judges tab on the court's website for specific guidelines for submitting hard copies of briefs and exhibits.
How do I get a transcript of a court hearing?
You can obtain a copy of a court hearing transcript by completing the Audio/Transcript Order Form for the appropriate division available through the court's website at www.txnb.uscourts.gov . Choose the Case Information Tab then choose Transcript and Tape orders